Refund and Returns Policy

Refund & Return Policy

At ExclusiveBangles.com, we take great care to ensure that every product is checked for quality before dispatch. However, in rare cases, a product may arrive damaged or have a quality/manufacturing issue.

No Refund Policy

We currently do not offer refunds for orders. If you receive a product that is damaged or has a genuine quality issue, we will provide a replacement after verification.

Damaged or Quality Issue

If your product arrives damaged or you notice a genuine quality/manufacturing issue, please contact us as soon as possible with the necessary details.

You can report the issue through either of the following methods:

WhatsApp: 9950925075
Please send:

• Clear images of the damaged or defective product
• Your Order ID
• A brief description of the issue

Email: orders.cambcreations@gmail.com
Please include:

• Order ID
• Clear images of the damaged or defective product
• Complete details of the issue

Our team will review the information provided and, after verification, guide you through the replacement process.

Replacement

Once the issue is verified and approved, we will arrange a replacement for the affected product, subject to product availability and our replacement terms.

Please do not dispose of or alter the product before our team has reviewed the issue, as the product may be required for verification.

Important

• Refunds are not provided for damaged or quality-related claims; eligible claims are handled through replacement only.
• Replacement requests are subject to verification.
• Customers should provide clear photographs and complete order details when reporting an issue.
• Issues caused by misuse, improper handling, accidental damage, or normal wear and tear may not qualify for replacement.

For any questions regarding a damaged or defective product, please contact our customer support team through WhatsApp or email.