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1. What does
CAMB Creations Store Mall offer? |
| Our online store makes it possible for you to
buy our products from almost anywhere in the
world. Through this service, you can order from
the wide range of items shown on the site while
making the payment online. The products will be
delivered at the address given by you, according
to your specifications. |
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| 2.
Do you have a catalog available? |
| Our website is our catalog. We can send you
link to visit our catalog of all kind of bangles
& bracelets. If you need something special or
you found something you like somewhere else, let
us know. We probably have it or can get it for
you. Contact us at info@exclusivebangles.com
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3.What are average size? |
| Determine the inner diameter of bangle. Most
Common Bangles Sizes are 64 MM & 68 MM around
the world. However, any sizes can be made on
order.For open-cut bracelet, it is 60MM, as it is
easily slided into wrist. In Indian subcontinent, sizes are called in
inches, such as 2-08 (for 64 MM), 2-10 (for 68
MM). Most common sizes in India are 2-04 (for 56
MM) , 2-06 (for 60 MM) & 2-08 (64 MM)
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4.
What is your sampling policy? |
To respond to the demands of our customer's
need, we have established several customer-focused
practices in our organization. Our sampling policy
is amongst one of the most customer friendly and
advantageous practices. A glance at some of the
highlights of our sampling policy:
- The minimum time required to prepare a
sample would be 2-3 weeks.
- Free samples would be sent, for order value
above 5000 USD to large wholesale retailers
& importers.
- All the samples, with unit value of more
than 50 USD, are paid and the rest can be sent
for free to our buyers worldwide.
- For all paid samples, the amount to be paid
by the buyer would be adjusted against the
actual order when placed by the buyer.
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| 5.
How can I place an order/make the payment? |
You are requested to follow the following steps
to place your order:
- Identify an item of your choice from our
online product catalog
- Add it to your shopping cart using "Add to
Cart" button
- Once you have added all the products you
wish to buy, click on Checkout button and follow
instruction.
- You will be prompted to verify your order
and proceed further for giving your credit card
details, billing and shipping information.
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| 6.
What about my privacy? |
We do not sell or rent customer information to
any outside agencies, marketing firms,
etc.
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| 7.
Can I phone or fax my order? |
We accept retail orders generated ONLINE ONLY.
At present, we do not offer a facility for order
by phone or order by fax. However, we do accept
WHOLESALE ORDERS through e-mail at
info@exclusivebangles.com
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8.
Which credit cards does CAMB Creations Store Mall Shopping
accept? |
We accept MasterCard, Visa, American Express,
Discover & Diners Club credit cards through
PayPal.
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| 9.
Is my credit card number / bank a / c. number
secure? |
It is through ‘PayPal’ & moreover, You can
feel safe shopping at exclusivebangles.com. All of
your credit card transactions are secured using
SSL technology (Secure Socket Layer), which begins
before you give us any personal information, and
remains secure throughout your visit. It is most
safest method for credit cards through ‘Paypal’.
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| 10. Does
CAMB Creations Store Mall use SSL
encryption? |
Yes. While selecting products and adding them
to the Shopping Cart, the customer is in a
Non-Secure Mode. After he/she presses the Pay-Now
button, It is switched to Secure Mode in order to
collect the billing and shipping
information.
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| 11. How do I feel sure that you have
correctly registered the order placed? |
| After you have placed the order, you will get
an e-mail confirming each order registered with
us. Please check your e-mail and if you want any
correction, you are requested to get in touch with
us at info@exclusivebangles.com Additionally, you can check the
order
information on the web.
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| 12. Are the items dispatched as per the
display on webpage? |
| Since our products are handmade, the product
specifications (size, color etc.) mentioned with
the product photos are only approximate. Hence,
there may be a slight variation in the pictures
and the respective products. CAMB Creations, in its
absolute discretion, may deliver a similar /
alternate product for reasons or exigencies beyond
its control. At the same time CAMB Creations will make all
possible efforts to make its services delightful
for you. |
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| 13. How much time do you take to deliver
after the payment has been made? |
| We take 5 days for shipping the products from
our warehouse, after confirmation of your order.
If your ordered item is not in stock it may take
10-15 business days for the item to be
manufactured & be dispatched to you. The
courier agency (FedEx, UPS,UPS) will require
additional time to deliver the products to you.
This would vary from destination to destination.
Please note we can only ship to the billing
address of the credit card. If your billing
information does not match, your order may be
delayed. If you place an order for a
custom/personalized item it normally takes about
15 business days. Please allow additional time for
shipping via UPS or FEDEX if shipping to P.O.
boxes. We will email you on the status if an item
is backordered. To check on the status of your
order please log-in your account.
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| 14. How can I find out if an item is in
stock? |
For any item not in stock, you will be informed
by return email as it will be dispatched within
10-15 days.
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| 15. What is the mode of delivery? |
Delivery of orders is made through renowned
courier services - FedEx, Airborne, UPS, Fedex
& Aramex.
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| 16. How do I know that my items has been
dispatched? |
| We will send you an email regarding the
shipment of your order, as soon as it is handed
over to the courier agency, along with the
Consignment number under which it has been
shipped. If you want to call the courier agency,
to follow up, you can use this number. Confirmation through e-mail shall be sent to
you after your order has been dispatched. You may
also track your order status online by logging
into ‘My Account’.
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| 17. Where all can
CAMB Creations deliver
products? |
CAMB Creations can deliver items to almost all the
major countries. You may place orders from
anywhere in the world by making online payment in
US Dollars, using your Credit Card through
‘PayPal’ or Wire Transfer. For more details kindly
contact info@exclusivebangles.com
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| 18. How do I check the current status of
my orders? |
| You can view the status of your order by
logging your account on http://www.exlusivebangles.com/ |
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| 19. My order is shown to be in '
Processing' state. What does it mean? |
Your order passes through following states
before it finally enters the 'Dispatched'
state:
- Processing: This is the default status for
your order and it comes as soon as order is
placed.
- Processed: Your order/payment has been
approved by our payment gateway. We are ready
with the product and the order will be executed
as per your specifications.
- Dispatched: Your order has been successfully
dispatched from our end; or
- Cancelled: Your order could not be approved
by our payment gateway or we are not in a
position to deliver the goods due to some
constraints.
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| 20. Can I cancel an order after it is
submitted? |
For cancellation of order under ‘processing’
stage, you should promptly intimate at
info@exclusivebangles.com
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| 21. How do I contact you regarding my
order? |
You can send a mail to our Customer Service
Group at info@exclusivebangles.com
and we will be glad to help you.
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| 22. Return Policy |
We offer a 7 day hassle-free refund and/or
exchange policy. If you are not completely
satisfied with your order, simply return it to us.
Let us know if you would rather have an exchange
item or a refund. All returns must be undamaged
and in their original condition. We do not refund
the cost of shipping.
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| 23. Need Further Assistance? |
You can send an email or call us!
Email: info@exclusivebangles.com
+91
94142 89057
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